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First Heartland Blog

We hate passwords, too. Here’s how we handle it.

The roboform program is a password management and creation utility that will store your passwords in an encrypted file called a passcard and actually synchronize all of them between your different computers and devices. You will never be without your passwords again.

Does your Long Term Care training satisfy the state requirements?

Are you planning to solicit new Long Term Care (LTC) business and not quite sure if your Long Term Care training is up to date or if you even need the training at all? The requirements and review period for the LTC training vary from state to state and sometimes have different regulations for non-resident producers.

Online Access to Your Pending Cases & Carrier Appointments

While First Heartland will forever be happy to assist you via the phone or email, you have the ability to viewing your pending cases and carrier appointments instantly through InStat. Instat is our agency management system for insurance producers.

The Trade-Offs of Asset-Based Products

I have been reviewing some different plan designs, and I have a question for you: Have you taken time to review and study the moving parts and riders of the various asset-based plans? Do you know the differences in the four Asset-Based Long Term Care products offered by FHC? Here are some things to consider.

October 2017 Heartland Highlights

It's time for another packed issue of Heartland Highlights! This month, we're getting creative and looking beyond the spreadsheet, looking at the moving parts of asset-based policies, getting that case moving along, and much more. Keep reading for some excellent October ideas!

Cybersecurity in the Workplace is Everyone's Business

October is cybersecurity awareness month! Here are some resources to share for general cybersecurity awareness and education. We would also like to remind you to install your Microsoft updates. If you want to wait a week to make sure they didn’t bust everything, it is okay to do so.

Resources from the Tech Talk: Don't Become a Victim of Cybercrime

Learn some of the most recent phishing techniques and how to spot them before you become a victim. We will cover a few different attempts that FHC users have seen first hand, as well as techniques you can employ to keep yourselves and your data safe.

Tech Update: Apple Releases Security Update for iOS

Apple has released iOS 11.0.2 to address vulnerabilities in previous versions of iOS. Exploitation of some of these vulnerabilities could allow a remote attacker to take control of an affected system.

Tech Update: Firefox users, update your software.

Firefox users, update your software. You can do so by going to and clicking on the “your browser is outdated” section at the top.

Upcoming Webinars: October 2017

Looking for an opportunity to learn? Look no further. Here is a roundup of upcoming webinars - including our own FHC webinars as well as webinars put on by carriers. Topics range from marketing, training and operations to products and sales. Tune in and let us know what you learn!