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Jennifer's Blog

Move that case along with the Attending Physician Statement

There is always one case that just seems to sit and sit and sit – ALL because medical records were needed from your client’s physician. A quick solution to help keep the case moving along, after you receive communication from the case manager at First Heartland, is contact the insured.

Keep the Case Moving: Medical Records

You’ve had a case that just seems to sit and sit and sit because medical records were needed from the client’s physician. A quick solution to help keep the case moving along, is when you receive the communication from the case manager at FHC, contact the client.

Addressing the Fear of Not Placing

The hardest thing to do is go back to your client informing them they did not receive the offer they were hoping for. There is a solution – when an application comes in, we at First Heartland hope there is some type of idea as to where you and your client look to have this case at – whether it be Preferred Best or Table C.

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